Frequently Asked Questions
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Why Shop at Busted Tees?
Shopping at BustedTees is safe and easy. Click a link below or scroll down this page to learn why thousands of shoppers are choosing BustedTees as their favorite place to buy t-shirts, hoodies, posters, and gifts for friends and family.
Shopping at BustedTees is risk-free. BustedTees guarantees your satisfaction by offering the following benefits on every purchase:
- * Free Shipping with purchase of 4 items
- * Free Returns & Exchanges
- * High Quality 100% Cotton American Apparel T-Shirts and Hoodies
- * Products that are manufactured and printed in the USA
Shop with confidence. BustedTees is brought to you by the same company that brings you these great brands: Ask, Citysearch, CollegeHumor, Dictionary.com, Evite, Excite.com, Gifts.com, Match.com, ShoeBuy.com, Vimeo
BustedTees' parent company, IAC (Nasdaq: IACI), was ranked #1 of "America's Most Admired Companies" for the Internet Services and Retailing Industry in 2007 and 2008 by Fortune Magazine.
IAC is a Nasdaq 100, S&P 500, and Fortune 500 company. IAC's network of sites is visited over 700 million times each month and ranks as the 8th largest in the world with 173 million unique monthly users (comScore, July 2008). IAC is the 4th largest buyer of online advertising in the U.S. (Nielsen Online AdRelevance, February 2008).
All BustedTees t-shirts and hoodies are screen printed with plastisol ink and discharge printing, which gives the shirts a soft, worn in feel. Many of our competitors use print-on-demand to produce their shirts, which gives them lower production costs and gives you an inferior product that may fade or peel after washing.
Our jokes and designs are derived in-house by the CollegeHumor Editorial Team and the BustedTees art department. We pioneered internet based funny t-shirts in 2004, do not be fooled by imitators!
BustedTees is a BizRate "Customer Certified" merchant and our site is encrypted with 128-bit security so your personal information is safe. While our products may be funny, we take Customer Service very seriously and treat it as our number one priority. If there is anything we can do to make your experience better, please contact BustedTees Customer Service by phone or email.
- Call us toll-free from anywhere in the United States: 1-877-BUSTED-3
- Email us support@bustedtees.com or fill out our Contact Form.
Cheap Shipping Rates
Within the United States| 1 Shirt | Each Addl' | 4+ Items | Processing Time | Delivery Time | |
| US Postal Service | $5.99 | $1.50 | --- | 1 Business Day | 5-7 Days |
| UPS Standard Shipping | $6.99 | $1.00 | FREE | 1 Business Day | 3 Days |
| UPS 2nd Day | $14.99 | $2.00 | --- | 1 Business Day | 2 Days |
| UPS Next Day Air | $29.99 | $5.00 | --- | 1 Business Day | 1 Day |
Outside the United States (all International orders are shipped United States Postal Service and are subject to duties)
| 1 Shirt | Each Addl' | Processing Time | Delivery Time | |
| First Class to Canada (1-5 items only) | $7.99 | $3.00 | 1-2 Business Days | 10-14 Days |
| Intl' Priority to Canada | $19.99 | $3.00 | 1-2 Business Days | 3-4 Days |
| First Class Intl' (1-5 items only) | $9.99 | $5.00 | 1-2 Business Days | 10-14 Days |
| Priority Mail to all countries | $24.99 | $5.00 | 1-2 Business Days | 3-4 Days |
FAQ
Can I track my shipment?Yes. All BustedTees packages are shipped with tracking numbers. You will receive a shipping confirmation email when the package is shipped. You can track your package by doing a Google Search for your tracking number.
I made a mistake in my order! How can I fix it?All orders push to our warehouse in real-time so its unlikely that we will be able to make a change prior to shipment. However, we do offer Free Returns and will be happy to make any change for you free of charge.
I haven't received my order yet!We apologize for the delay! If it's been more than 2 weeks since you placed your domestic order, or 3 weeks since you placed your International order, contact Customer Service. Please consult your tracking data before contacting us.
Why was my order charged a customs fee when it was delivered?International orders may be subject to customs duties/fees. Unfortunately this is a necessary evil of ordering from overseas. Please do not ask us to ship your package as a gift. We can't do that!
If I choose Next Day or 2 Day Shipping, when will I get my order?Orders take 1 business day to process before shipping. Therefore, if you opt for Next Day or 2nd Day shipping, it will take 1 day longer than the shipping method: 2 Days total for Next Day Air and 3 Days total for 2nd Day Air.
BustedTees respects your privacy and is committed to protecting it. To view our Privacy Policy, click here.
Product Sizing and Information
Tell me about your tees - printing, sizes, stylesWe print all of our designs on American Apparel blanks.
Mens Shirts - 2001 Fine Jersey Short Sleeve T-Shirt
Sweatshirts - 5495 California Fleece Pull-Over Hoody
Womens Shirts - 2102 Fine Jersey Short Sleeve T-Shirt
Kids T-Shirts - 2105 Kids Fine Jersey Short Sleeve T-Shirt
American Apparel shirts are the softest, smoothest, best-looking T-shirt available anywhere. They are made of 100% Fine Jersey cotton, combed for softness and comfort. They do shrink in the wash so order one size up or don't put them in the dryer.
All of our shirts are screen printed in advance and stored in inventory. Unlike other T-Shirt sites out there, we do not use any print-on-demand technology. This means a higher quality shirt and a faster shipping time.
Who designs the BustedTees shirts?The BustedTees creative process starts with the writers of CollegeHumor, our sister website. Every week we get together and brain storm. The best ideas go to our graphic designer and the rest is cotton!
Washing Instructions?All of BustedTees' products are made with American Apparel's 100% preshrunk combed cotton knit fabric. Expect about 5-7% shrinkage after normal wash. Wash warm, dry low. Although you should not expect any significant fading, wash colors separately from whites, especially on the first wash.
Can I submit my own idea?Yes! You can submit your idea using our Contact Form. If we like it you'll get $150 plus a free shirt with your idea on it. PS- You don't have to be an artist, you can submit your ideas in text and our design team can take it from there. Original ideas only, we do not accept pop culture reference submissions.
Who takes your pictures? They're awesome!Most of our product photography is done by Noah Kalina. Check him out!
Returns
What is your return policy?If for any reason you are unsatisfied with your order, you may return it for a full refund less shipping charges. Click here to make a return.
Contact Us
How can I get in touch with you?Two ways to get in touch with us:
Email us support@bustedtees.com or fill our Contact Form.
Call us 877-BUSTED-3 (877-287-8333)
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