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    Most of the answers to your questions can be found here on our policy pages.  If you already found the answer here and didn't like it, contacting us probably isn't going to change our policies.  However, we do love to hear from our customers about things we can help with like correcting a wrong or defective order, replacing a lost in transit order or helping with a funky question not addressed here.  In that case, please email us at, and we'll get back to you within a few days.