What Happens After I Return an Order?

    If you send a return tracking number, we can process your exchange or store credit as soon as we see movement on the tracking number. 

    Otherwise you will need to wait until the return is received at our warehouse and checked into our system.  If you requested a refund, you will have to wait, even if you send return tracking.  It may take up to 5 days after receiving it to check it in. 

    After it is checked in, we will process your refund, minus shipping fees and a $5 restocking fee per item.  You'll receive an immediate refund confirmation email, but it may take several days for your refund to show up in your account, depending on your payment method and your bank's processing time. 

    Return Policy